Socialsuite Analytics – Using The Power of Salesforce Wave Analytics

SocialsuiteSocial Outcomes Measurement

Socialsuite Delivers Socialsuite Analytics, Extending the Power of Salesforce Wave Analytics to Not-for-Profits and Any Organization Looking to Measure the Impact of their Services

Wave Analytics Apps empower business users to get smarter about their customers, making it easier than ever for employees across any function and industry to explore data, uncover new insights and take action instantly, from any device

Socialsuite Analytics harnesses the power of Wave Analytics, enabling every business user to instantly measure and report on their social outcomes

See Socialsuite Analytics in action at Dreamforce 2016, the largest gathering of customer trailblazers

Melbourne – September 1, 2016 – Socialsuite, today delivered Socialsuite Analytics, an app powered by Salesforce Wave Analytics, allowing business users to easily measure and report on their social outcomes from any device.

Socialsuite Analytics is currently available on the AppExchange at www.appexchange.com/listingDetail?listingId=a0N3A00000E9Ul6UAF.

Socialsuite simplifies outcomes measurement and reporting with Socialsuite Analytics. Delve deeper into a program’s outcomes with visual interactive dashboards that can be segmented and re-purposed instantly. Use these insights to easily adapt programs and services. Users can generate dashboards for all levels of their organization, enabling them to demonstrate the impact of their services and secure program funding.

Salesforce Wave Analytics Apps empowers business users to get smarter about their customers, making it easier than ever for anyone to explore data, uncover new insights and take action instantly, from any device.

Comments on the News

  • “Socialsuite’s customers have long desired the ability to generate real-time visual interactive dashboards. With Socialsuite Analytics, users are now able to do just that; demonstrating their impact, or identifying areas for improvement where outcomes are not as expected.
    Customizability is also paramount to our customers, as their services and delivery models are often quite different. Using Socialsuite Analytics’ users can easily create individual reports and dashboards for any level of their organization helping them to optimize programs and secure continued funding. This is a huge leap forward for any organization wanting to prove their impact.”
    – Clara Ong, Managing Director, Socialsuite
  • “Wave Analytics is seeing rapid global adoption as companies everywhere are demanding mobile, actionable data discovery and analytics that are embedded in every business process and allow employees to be smarter about their customers,” said Ketan Karkhanis, SVP Product Management, Analytics Cloud, Salesforce. “We are excited to extend the power of Wave Apps to even more departments and industries with our innovative portfolio of ISV Wave Apps now live in the AppExchange.”

Socialsuite Analytics and Salesforce Wave Analytics Empower Employees Across Any Function and Industry to Be Smarter About Their Customers
Socialsuite continues to innovate to deliver solutions to measure and report on the outcomes of organization’s programs and services. Socialsuite’s goal is to eradicate spreadsheets from data collection and to provide users with the ability to easily generate visually appealing, customizable dashboards.

With the release of Socialsuite Analytics, outcomes reporting and dashboards have now reached a new level of customizability and interactivity. Wave Analytics allows users to query every Salesforce record, providing unparalleled access in generating highly customizable dashboards. Interactive filtering of dashboards can now be performed, such as demographic segmentation, so users can determine their program’s impact at an individual level.

Many clients are also looking to benchmark their results and impact against population level data. With the ability of Wave to create datasets from, or including, external data sources, it allows our not-for-profit clients to report back to government and other funders on their results compared to benchmark data.

Socialsuite continues to evolve based on customer feedback, ensuring it is at the forefront of outcomes measurement and reporting with highly integrated tools like Wave, allowing the company to respond very quickly to client needs.

Salesforce Wave Analytics Apps Opens Up Insights From Every Data Source—Now Anyone Can Build and Deploy Analytics for Any Business Need
With Wave Apps, employees across every function and industry can uncover insight and take instant action, from any device. First, Wave Apps was designed to connect to any external data source, enabling users to bring together and explore all relevant KPIs and business measures from a single custom dashboard. Next, Wave Apps delivers insights directly into business workflows by enabling companies to embed dashboards anywhere within Salesforce, and by empowering business users to take Salesforce-specific actions directly from within the charts themselves. And finally, Wave Apps brings together a dynamic user experience, indexed search and a powerful computing engine in a powerful mobile-first design. Whether a business user wants to get answers, drill into a discovery, share or collaborate their findings or take a data-driven action, she can do it from anywhere, on any device, with the Wave Apps.

About Salesforce AppExchange
Salesforce AppExchange is the world’s leading enterprise apps marketplace that empowers companies to sell, service, market and engage in entirely new ways. With 3,000 partner apps and more than 3.8 million customer installs, it is the most comprehensive source of cloud, mobile, social, IoT and data science technologies for businesses.

Additional Resources
● Follow Socialsuite on Twitter: @SocialsuiteAU

Salesforce, AppExchange, and others are among the trademarks of salesforce.com, inc.

About Socialsuite
Socialsuite is a cloud based platform that helps organizations measure and report on the outcomes of social services and programs – improving service delivery and securing further funding.

Measuring social outcomes is a complex and challenging field that is rapidly becoming mainstream, with various different evaluation methodologies and techniques gaining traction within the community service sector, government and program funders.

The Socialsuite platform allows any organization that wants to measure social outcomes to quickly and easily implement a long term data collection plan, collect data and automatically generate outcomes reports.

We are pioneering the application of agile principles to the design and delivery of social programs and services – specifically rapid program testing and service adaptation through measuring social outcomes.

For more information visit socialsuite.com.au

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